Delivery information and sales terms

Keith D Designs Shop Delivery Information and Sales Terms

Delivery

We deliver to most countries outside the UK. For 2014, we offer free delivery on all standard orders worldwide!

Delivery time may vary between products, but standard products without special requirements will normally be posted within 10 working days. 

Please let us know at the time of placing your order if you need your items by a particular date.

Payment

All payments are processed by Paypal where you can pay using a credit or debit card or via your Paypal account if you have one.

Warranty

We provide a warranty for a period of 2 years from delivery (excluding the lacquer).

Exchange and return policy

We hope that you will love your Keith D Designs purchase but if it doesn’t live up to your expectations and you wish to exchange or return it please contact us as soon as possible. 

Returns must be made within 14 days with the item in the original, undamaged packaging. We reserve the right to refuse a refund if the item is not returned to us in a fully resalable condition. We are unable to offer an exchange or refund on items that have been personalised or custom items. 

Terms and conditions can be read here.